Skip to content
Paul’s Auto Services

FAQs

Questions, answered

Everything you need to know before bringing your car in. Can't find your answer? Just ask us.

We service and repair all makes and models – from Toyota, Volkswagen, Ford and Hyundai to Mercedes-Benz, BMW and Audi – including bakkies and light commercial vehicles.

After inspecting your vehicle we send you an itemised quote – usually on WhatsApp or email as a PDF – showing parts and labour separately. We only start once you approve it, and if we find anything else, we contact you first.

In South Africa, the Competition Commission's automotive aftermarket guidelines allow you to have your car serviced and maintained by an independent workshop during the warranty period, as long as the work is done to manufacturer specifications with quality parts. We record all work so you keep a full service history.

Most services are completed the same day if the car is dropped off in the morning. Larger repairs depend on parts availability – we give you a realistic time estimate with your quote and keep you updated.

We use OEM (original) parts or quality equivalents from trusted suppliers. Your quote shows which, so you can choose based on budget and preference.

You can pay by card, EFT or cash when you collect your vehicle. You receive a detailed invoice for your records.

Yes. Our workmanship is guaranteed, and parts carry the supplier's warranty. Ask us for the details that apply to your job.

For quick jobs, yes – just let us know when you book. For services and repairs we recommend dropping the car off in the morning so we have time to do the job properly.

Car giving you trouble?

Book online in two minutes, or send us a WhatsApp and we will get you sorted – quickly and honestly.

Paul's Auto Services

Typically replies quickly

Hi there 👋 Need a service, a quote or advice on a problem? Send us a WhatsApp.

Start chat